Toimituskäytäntö

Toimitus ja Toimitus Policy

Free Toimitus Offers

• Belgium: Ilmainen toimitus varten tilaukset yli 75€.
• EU: Ilmainen toimitus varten tilaukset yli 150€.
• Worldwide: Ilmainen toimitus varten tilaukset yli 400€.

Please note: Due – regional exclusivity agreements, some meidän tuotteet may not be saatavilla varten toimitus – certain non-EU countries. If this applies – sinun tilaus, we will notify you promptly. We appreciate sinun understanding.

Toimitus ja Toimitus Process

Tilaus Tracking

Upon placing sinun tilaus ja selecting toimitus via PostNL or DPD, you will receive a tracking number via email. Please check sinun spam folder if you do not see it sinun inbox. If sinun package does not arrive within 2 weeks placing sinun tilaus, please contact us immediately at prettyyeppuda@gmail.com.

Toimitus Methods

We offer various toimitus options depending sinun location. expected toimitus timeframes will be provided during checkout. Toimitus times are indicative only ja may vary depending destination, customs processing, carrier delays, weather conditions, peak periods, or other circumstances beyond meidän reasonable control.

Toimitus Fees

Toimitus fees are non-hyvitysable once sinun tilaus has been dispatched. This also applies if an tilaus is cancelled after dispatch, as stated meidän general terms ja conditions.

Toimitus ja Transfer Risk

Pretty Yeppuda remains responsible varten goods until they are delivered – asiakas or – a third juhla designated by asiakas, accordance kanssa applicable consumer protection laws.

However, if asiakas explicitly instructs carrier – deliver parcel without a signature, – leave parcel a designated safe place, kanssa a neighbour, a hallway, porch, reception area, parcel room, or otherwise outside standard toimitus procedure, risk loss, theft, or damage transfers – asiakas at moment parcel is delivered accordance kanssa those instructions.

This includes, but is not limited –:

• toimitus without signature;
• safe place toimitus requests;
• leave-at-door or leave--hallway instructions;
• toimitus – neighbours or third juhlat arranged directly kanssa carrier;
• changes made by asiakas through carrier portals, apps, or tracking links after dispatch.

In such cases, Pretty Yeppuda cannot be held liable varten any loss, theft, or damage occurring after toimitus has been completed according – asiakas’s instructions.

Incorrect or Incomplete Address

Asiakass are responsible varten providing a complete ja accurate toimitus address at time tilaus.

If an incorrect, incomplete, or undeliverable address is provided ja parcel cannot be delivered, any additional costs incurred, including palautus toimitus, storage, retoimitus, or administrative fees charged by carrier, will be responsibility asiakas.

Palautused Shipments

If a parcel is palautused – Pretty Yeppuda due – an incorrect or incomplete address, refusal toimitus, failure – collect parcel, or failure – comply kanssa local import or customs requirements, following conditions apply:

• Reshipment: If asiakas wishes – have tilaus resent, a uusi toimitus fee must be paid before reshipment. This applies kaikki cases, including tilauss that originally qualified varten ilmainen toimitus.
• Free Toimitus Tilauss: Ilmainen toimitus applies only – original dispatch. If a parcel is palautused ja must be shipped again, asiakas must pay full retoimitus cost, regardless whether original tilaus qualified varten ilmainen toimitus.
• Hyvitys Instead Reshipment: If asiakas does not wish – have parcel resent, Pretty Yeppuda may hyvitys tuote value only after parcel has been palautused ja processed. Original toimitus costs, palautus toimitus costs, carrier surcharges, customs charges, ja any administrative costs incurred will be deducted alkaen hyvitys where applicable.

Pretty Yeppuda is not obliged – resend an tilaus at its own cost when non-toimitus or palautus results alkaen an address error, refusal, non-kokoelma, or asiakas-related toimitus issue.

Lost Goods

In unfortunate event that an tilaus is believed – be lost during transit, Pretty Yeppuda is committed – investigating matter promptly.

Reporting Lost Goods

Asiakass must report any tilaus believed – be lost transit within 15 days expected toimitus date by contacting prettyyeppuda@gmail.com.

Investigation Process

Pretty Yeppuda will investigate shipment, which may include reviewing carrier tracking, toimitus confirmation, shipment scans, proof toimitus, ja any toimitus instructions associated kanssa parcel.

Resolution Options

If a parcel is confirmed as lost before toimitus, asiakass may choose one following, subject – stock availability:

• a hyvitys tuote value paid varten lost items, excluding toimitus costs; or
• a replacement shipment.

No hyvitys or replacement will be issued if tracking or carrier records confirm that parcel was delivered accordance kanssa standard toimitus procedure or accordance kanssa modified toimitus instructions given by asiakas, including safe place or no-signature toimitus requests.

Communication

Pretty Yeppuda will maintain transparent communication kanssa asiakas during investigation ja will inform asiakas outcome ja, where applicable, saatavilla resolution.

Customs, Taxes, ja Duties

Taxes, import duties, customs clearance fees, ja similar charges may apply depending destination country. These charges are responsibility recipient ja must be paid upon toimitus or import clearance.

Asiakass are strongly advised – check their country’s customs, import, tax, ja regulatory requirements before placing an tilaus. Pretty Yeppuda is not responsible varten delays, non-toimitus, confiscation, or additional charges resulting alkaen customs procedures, unpaid duties or taxes, or local import restrictions.

If a parcel is palautused because asiakas refuses – pay customs charges or fails – complete required import formalities, palautus ja hyvitys rules setti out above under Incorrect or Incomplete Address / Palautused Shipments shall apply mutatis mutandis, including deduction kaikki toimitus, palautus, customs, ja administrative costs incurred.

Important Notes

• Please ensure that sinun toimitus address, email address, ja telephone number are correct when placing sinun tilaus.
• Please monitor tracking tiedot after dispatch ja respond promptly – any carrier requests or toimitus notifications.
• Carrier records, toimitus scans, timestamps, ja proof toimitus may be used – assess toimitus disputes.

By placing an tilaus kanssa Pretty Yeppuda, asiakas acknowledges ja accepts this Toimitus ja Toimitus Policy.